Terms & Conditions

1. Engagement

All services require a signed contract that outlines:

• Project scope

• Timelines and deliverables

• Payment structure

• Revision limits

2. Payment Terms

• 50% deposit required before work begins

• 50% balance due at final delivery

• All payments are non-refundable

• Late payments may delay final delivery

3. Revisions

Revisions are limited to those outlined in the original contract. Additional work:

• Requires a new quote, or

• Must be covered under a monthly service agreement

4. Monthly Support

Ongoing work or extra requests fall under your active monthly plan (if applicable).

5. Ownership

Once full payment is made:

• You own the rights to final deliverables

• JD Media retains rights to any tools, templates, or licensed assets used

6. Confidentiality

We keep your project and brand info private. You agree to do the same with our methods, templates, and proprietary content.

7. Liability

Our liability is limited to the amount you paid for the specific project. We are not liable for lost profits or indirect damages.

8. Termination

Either party may terminate a project in writing. Payment is still due for all work completed up to that point.

9. Governing Law

These terms follow the laws of the State of Tennessee, United States, specifically applicable to businesses operating out of Knoxville.